Every year, lakhs of students register for ANTHE (Aakash National Talent Hunt Exam) to avail scholarships and prepare for NEET, JEE, and foundation courses. Since the process is completely online, students sometimes face technical issues while paying the registration fee. A common query is: “What should I do if the payment is deducted but my ANTHE registration is unsuccessful?”
Don’t worry — this situation can be resolved easily. In this blog, we will guide you step by step on what to do, whom to contact, and how to ensure your registration is completed without stress.
Why Does This Payment Issue Happen?
Before panicking, it’s important to know why such issues occur. Payment failures or incomplete registrations usually happen because of:
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Slow internet connection during the transaction
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Timeout from the bank’s server while processing payment
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Technical error on the payment gateway
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Incorrect details entered during payment
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Bank-side delays in updating transaction status
In most cases, your money is safe and either gets auto-refunded or the registration is confirmed within a few working days.
Step-by-Step Guide: What to Do If Payment Is Deducted
If you see that your payment is deducted but your ANTHE registration is not successful, follow these steps:
1. Check Payment Confirmation First
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Log in again to the ANTHE registration portal using your registered email ID and mobile number.
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Go to the “My Applications” or “Dashboard” section.
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Sometimes, the status takes a few minutes to update.
2. Wait for 24–48 Hours
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Many times, the payment gets updated in the system within 1–2 working days.
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Do not try to make multiple payments immediately.
3. Check Your Bank/UPI/Wallet Transaction
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Look at your bank statement, UPI app, or card transaction history.
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Note down the Transaction ID / UTR number for reference.
4. Contact ANTHE Support Team
If the issue persists even after 48 hours, reach out to the official support team:
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Helpline Number: 7303-909-909
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Email: anthe@aesl.in
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Provide them with details like:
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Your registered name, email ID, and mobile number
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Date and time of payment
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Transaction ID/UTR number
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Payment mode used (UPI/Net banking/Card)
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5. Try Re-registering Only if Confirmed
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If the payment is refunded to your account, you can safely re-register for ANTHE 2025.
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Make sure to use a stable internet connection and avoid multiple browser tabs while paying.
Pro Tips to Avoid Payment Failures in ANTHE
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Use a stable internet connection while making payment.
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Prefer UPI or debit/credit card for faster confirmations.
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Avoid payment retries if the page is taking time; wait patiently.
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Keep your mobile number and email ID active for OTPs and updates.
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Take a screenshot of the payment page as proof.
Is My Money Safe If Payment Fails?
Yes! In almost every case, if your ANTHE registration is not completed but the amount is deducted, the money will:
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Either be refunded back to your original payment method within 5–7 working days, OR
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Be adjusted automatically once the registration is updated.
So, there is no need to worry about losing your money.
Whom to Contact for Quick Resolution?
| Contact Type | Details |
|---|---|
| Helpline Number | 7303-909-909 |
| Email Support | anthe@aesl.in |
| Official Website | https://anthe.aakash.ac.in |
| Working Hours | 9:00 AM – 7:00 PM (Monday to Sunday) |
Facing a payment deducted but registration unsuccessful issue during ANTHE can feel stressful, but it is not uncommon. Your money is safe, and the issue usually resolves within a few days. By keeping your transaction details ready and contacting the ANTHE support team, you can ensure your registration is completed smoothly.
If you haven’t registered yet, make sure to complete your ANTHE 2025 application on time to avoid last-minute rush. ANTHE is not just an exam — it’s a life-changing opportunity to get scholarships and quality coaching for your dream career in medicine or engineering.
ANTHE Payment Deducted but Registration Unsuccessful FAQs
1. What should I do immediately after noticing my payment was deducted but registration failed?
You should first check your ANTHE registration dashboard to see if your payment is updated. If the status still shows “incomplete,” note down your transaction ID/UTR number and wait for 24–48 hours, as sometimes the system takes time to update.
2. How long does it take for a failed registration payment to be refunded?Typically, the refund is processed within 5–7 working days. The amount will be credited back to the original payment method used during registration. Always check your bank statement or wallet history for confirmation.
3. Can I re-register for ANTHE 2025 if my payment was deducted but registration failed?
Yes, you can re-register, but only after confirming that your previous payment is either refunded or the registration is not updated. Attempting multiple payments at the same time may create further issues.
4. Whom should I contact if my payment was deducted but registration is still unsuccessful?
You can contact the ANTHE support team via:
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Helpline Number: 7303-909-909
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Email: anthe@aesl.in
Provide details like your name, email, mobile number, date and time of payment, and transaction ID for faster resolution.
5. How can I avoid payment deduction or registration issues in ANTHE 2025?
To avoid issues:
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Use a stable internet connection
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Prefer UPI or debit/credit cards
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Avoid multiple tabs during payment
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Keep your email and mobile active for OTPs
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Take a screenshot of the payment confirmation page
