- To develop an organizational framework to resolve grievances of students and parents.
- To provide students with access to immediate, hassle-free and effective channels to have their grievances redressed.
- To institute a monitoring mechanism that will oversee the timely resolution of complaints.
- To make students and parents aware of company policies, thereby enabling greater transparency.
NOT HAPPY WITH US?
We, at Aakash BYJU’s, aim at offering the best to our students and strive hard to continue to meet their needs. However, even after the best of efforts things may sometimes leave you less than satisfied.
If you are unhappy or dissatisfied with us, we express our sincere regret. Do tell us about it so that we can get started right away to help address your concern.
Register a grievance by any of the following means:
Grievance: A complaint expressing dissatisfaction arising from Aakash BYJU’S learning program / product / service / employee.
Visit your nearest Aakash BYJU’s Branch and register your complaint