Aakash has a policy of redressing a grievance as soon as it arises. Aakash firmly believes that redressing grievances whether it is of faculty, employees or students, is mandatory for the smooth functioning of the organization. This is one of the distinguished features of Aakash that makes it different from the rest.
It has a systematic and well-structured system for hearing grievances. The person responsible for redressing the grievances can be reached either through a phone call or by sending an e-mail. Anyone can meet him in person within the office timings of 9:30 am to 6:00 pm. This accelerates the process to a greater extent.
If the designated person is unable to solve the issue, then the case can be taken up to the higher authorities. These mails regarding suggestions and grievances are under direct access of our respected Director and/or Managing Director after concerning divisional heads. This sort of operation brings transparency in administration and strengthens the belief of the people.