Refund Policy

Company works in a transparent manner. Our Refund policy ensures that all the refunds are processed in a fair manner. In case, where a student expresses his intention of not attending the course, and withdrawing his admission, we would require refund Application/ Grievance Letter(stating the reason for seeking a refund) from Parent / Guardian (along with relationship) to be submitted to branch / centre in person and stating the reason for seeking a refund. The date of submission of written application for refund at the branch / centre will be considered for the purpose of calculation of the refund amount.The Parents can also request for refund via mail to care@aesl.in or to the Branch eMail ID. For refund application via mail, the date of Email will be taken into consideration for the purpose of calculation of the refund amount. The refund will be processed only in “Savings Account” and not in any other type of account.

A. Refund Policy For Classroom Courses:

• Registration Fee is NOT refundable under any circumstances whatsoever.
• Short Term Classroom Course Fee / Test Series Fee is NOT refundable under any circumstances whatsoever.
• Fee paid towards Admission Cum Scholarship Test (ACST), Aakash National Talent Hunt Exam (ANTHE) & Instant Admission cum Scholarship Test (iACST) is NOT refundable under any circumstances whatsoever.

NOTE:

• Week-1 will be counted from date of Registration by student or date of start of Batch, whichever is later.
• Total Payment at Classroom Course eligible for Refund is the sum of Tuition fee, Classroom Service fee, Exam & Technology fee Components paid.
• Cost of services consumed calculation: Course Sales Price after discount(Tuition fee, Classroom Service fee, Exam and Technology Fee) x No. of days services consumed / Total Course Duration.
• Fee to be used for pro-rata calculation of service availed shall be on Course Sales Price after discount as mentioned in prospectus
• Total course duration is calculated from Batch start date / Registration date, whichever is later to Course End date.

B. Refund Policy for Tablet Course or Standalone Tablet:

• In case a student has opted for Standalone Tablet, there will no refund in case of any cancellation of the admission.
• In case a student has opted for Tablet Course, Admission Kit Fee shall be refunded as mentioned under Refund Policy after adjusting the cost of the Product.

C. KEY THINGS TO BE KEPT IN MIND FOR THE PURPOSE OF CALCULATION OF REFUND

ILLUSTRATION

MODE OF PAYMENT OF REFUND:

All refunds shall be paid through Cheques or Online Transfer ONLY in the name and to the account of the student/parent/guardian within reasonable time from the date of receipt of an application for withdrawal of admission by the appropriate branch/centre.
NOTE: The Institute shall not be held responsible and/or accountable for crediting refund money to wrong account due to incorrect details furnished by the student/parent/ guardian.

SCHOLARSHIP REFUND:

• Students eligible for scholarships should submit their application for refund of scholarships along with the photocopy of Class X Board Exam mark-sheet on or before 26th July.
• Any application for scholarship refund received beyond the aforesaid date shall be rejected and the student and/or parent shall not be entitled to receive any scholarship refund under any circumstances whatsoever.
• The scholarship refund amount shall be paid to the student / parent / guardian on the basis of the eligible merit scholarship in the 1st week of August.
• In case of withdrawal of admission of Scholarship Students, the student/parent/guardian shall be entitled to refund according to the terms of the Refund Policy and there shall be no exceptions.

 

Transfer Policy

 

We understand that there are genuine cases where a student seeks a transfer. We, thus, have in place our transfer policy for your convenience.

 

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STEPS TO APPLY FOR TRANSFER:

• Submit a written application stating the reason for seeking a transfer.
• The application should be submitted by Parent/Legal guardian for transfer of their ward addressed to the Assistant Director/ Regional Director/ Franchisee Centre Director.
• Attach all supporting documents justifying the transfer.

A. Transfer of Students from a branch/ centre of one city to branch/ centre of another city

Note:

• Students need to pay transfer fee of  ₹1000.
• At the time of joining the transferee branch/centre, submit the following documents to the Assistant Director/ Regional Director/ Franchisee Centre Director of the Transferee branch/centre.
  1. Residential address proof, where such transfer was sought citing change of residential address or transfer / posting letter of parents.
  2. Details of fee paid at the transferor branch/ centre duly certified by the in-charge/head of accounts department of the transferor branch/centre. Normally, the transfer process is completed within a week’s time.
  3. The Intra-city transfers (i.e. transfer from one branch/centre to another branch/centre in the same city) shall not be allowed under any circumstances whatsoever.

B. Transfer of Students from Regular Classroom Course to Distance Learning Program

NOTE:

• Cost of Services basis pro-rata calculation: No. of days services availed from the Batch Joining Date/ Registration Date, whichever is later, to submission of course change application, to be adjusted against DLP course fee, balance if any, shall be refundable.
• NO CONCESSION applicable on transfer in courses opted in DLP.
• Above scheme is applicable only if course fee of the opted program is of a value greater than  ₹10,000.
• Course Fee to be used for calculating cost of services will be excluding Registration component & Admission component as per scenarios and will be as per Prospectus (without any concessions).
• Cost of Services consumed calculation: Course MRP as per Prospectus-Registration Fee applicable percentage of Admission Fee x No. of Days Services consumed / Total Course Duration.
• No. of Days Services Consumed is calculated from Date of Course-Change Application to Batch Start Date/ Registration Date, whichever is later
• Total Course Duration is calculated from Batch Start Date/ Registration Date, whichever is later to Course End Date