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Refund Policy

 

The system at Aakash works in a transparent manner. Our refund policy ensures that all the refunds are processed in a fair manner. In case, where a student expresses his intention of not attending the institute, and withdrawing his admission, he/she will have to visit the branch/ centre in person and submit his/her application in writing stating the reason for seeking a refund. The date of submission of written application for refund at the branch/ centre will be considered for the purpose of calculation of the refund amount.

 

A. REFUND POLICY FOR CLASSROOM COURSES:
  • Registration Fee is NOT refundable under any circumstances whatsoever.
  • Short Term Classroom Course Fee/Test Series Fee is NOT refundable under any circumstances whatsoever.
  • Fee paid towards Admission Cum Scholarship Test (ACST), Aakash National Talent Hunt Exam (ANTHE) and Aakash National Eligibility & Scholarship Test (NEST) is NOT refundable under any circumstances whatsoever.
Fee Components Before Batch Commencement Week 1 Week 2 Week 3 Week 4 Week 5 or Later
Registration Fee Non-Refundable
Admission Fee Refundable
 
75% Refundable 50% Refundable Non-Refundable Non-Refundable Non-Refundable
Tuition Fee Refundable  90% Refundable  80% Refundable 75% Refundable LOWER OF 75% of (Tuition, Exam, Technology Paid) OR Total Payment at Classroom Course eligible for Refund minus Cost of Services Utilized
Technology Fee
Exam Fee
NOTE:
  • Week-1 will be counted from date of first installment of payment by student or date of start of course, whichever is later.
  • Total payment at Classroom Course eligible for Refund is the sum of Tuition, Exam & Technology Fee Components paid.
  • Cost of services consumed calculation: Course MRP as per Prospectus (Only Tuition, Exam and Technology components) x Number of days for which services consumed / Total Course Duration.
  • Fee to be used for pro-rata calculation of service availed shall be on MRP as mentioned in prospectus
  • Total course duration is calculated from Batch start date / Registration date, whichever is later to the Course End date.
B. KEY THINGS TO BE KEPT IN MIND FOR THE PURPOSE OF CALCULATION OF REFUND
S.No What will be considered? What will NOT be considered?
a. Batch Start Date / Registration Date, whichever is later Date when the student attended the first class at the centre
b. Date of submission of application for withdrawal and refund

Date of last class attended by the student

c. Amount of fee installment mentioned in prospectus (for calculation of Tuition Fee Refund)

Scholarship granted to/availed by any student

d.

In case a student has availed the benefit of additional scholarship against lump sum payment and applies for withdrawal and refund, the Batch Start Date / Registration Date, whichever is later to the date of submission of application will be calculated on pro-rata basis.

The actual Course Fee as per prospectus shall be taken into consideration for prorata calculation

  • The Scholarship achieved / secured by the student shall not be considered for prorata calculation.
  • The concessional course fee paid by the Scholarship student or his/her parent.
ILLUSTRATION
S.No For the Purpose of Refund Calculation Date 
a.  Registration Date   8th July
b. Date of Batch Commencement 10th July
c. The student actually joined 16th July
d. Last Class attended by the student 14th Nov
e. Submission of application for withdrawal of admission & refund 13th Dec.
f. Refund shall be calculated from 10th July - 13th Dec.
g. Refund will NOT be calculated from 16th July - 13th December OR 16th - 14th November OR 8th July - 13th November
MODE OF PAYMENT OF REFUND:

All refunds shall be paid through Cheques or Online Transfer ONLY in the name and to the account of the student/parent/guardian within reasonable time from the date of receipt of an application for withdrawal of admission by the appropriate branch/centre.
NOTE: The Institute shall not be held responsible and/or accountable for crediting refund money to wrong account due to incorrect details furnished by the student/parent/ guardian.

SCHOLARSHIP REFUND:
  • Students eligible for scholarships should submit their application for refund of scholarships along with the photocopy of Class X Board Exam mark-sheet on or before 26th July.
  • Any application for scholarship refund received beyond the aforesaid date shall be rejected and the student and/or parent shall not be entitled to receive any scholarship refund under any circumstances whatsoever.
  • The scholarship refund amount shall be paid to the student / parent / guardian on the basis of the eligible merit scholarship in the 1st week of August.
  • In case of withdrawal of admission of Scholarship Students, the student/parent/guardian shall be entitled to refund according to the terms of the Refund Policy and there shall be no exceptions.

 

Transfer Policy

 

We understand that there are genuine cases where a student seeks a transfer. We, thus, have in place our transfer policy for your convenience.

 


STEPS TO APPLY FOR TRANSFER:
  • Submit a written application stating the reason for seeking a transfer.
  • The application should be submitted by Parent/Legal guardian for transfer of their ward addressed to the Assistant Director/ Regional Director/ Franchisee Centre Director.
  • Attach all supporting documents justifying the transfer.
A. Transfer of Students from a branch/ centre of one city to branch/ centre of another city
S.No.  Case  Payment of Fee
1. For Fee paid in Installments Pay the balance amount in accordance with the fee structure of the transferee branch/ centre (*As mentioned in Prospectus)
2. For Fee paid in lump sum or installments
Transfer to branch / centre having higher fee than the fee of transferor branch/ centre
Pay the difference in fee between the two
3. For Fee paid in lump sum
Transfer to branch/ centre having lower fee than the fee of transferor branch/ centre
No refund shall be made with respect to the difference in the amount of fee between the two
4.

Where application for transfer received on the due date of fee installment
For Example: In case the due date of the payment of fee is Sept. 4

  Case Status
a. if a student apply for transfer on August 31. Request Considered & Transfer Certificate Issued /Confirmed
b. If a student  apply for transfer on Sep.,1, 2, 3, 4, or even beyond Request shall be considered after payment of fees at the centre where student is studying
Pay the stipulated installment amount at the transferor branch/ centre
Note:
  • Students need to pay transfer fee of  ₹1000.
  • At the time of joining the transferee branch/centre, submit the following documents to the Assistant Director/ Regional Director/ Franchisee Centre Director of the Transferee branch/centre.
    1. Residential address proof, where such transfer was sought citing change of residential address or transfer / posting letter of parents.
    2. Details of fee paid at the transferor branch/ centre duly certified by the in-charge/head of accounts department of the transferor branch/centre. Normally, the transfer process is completed within a week’s time.
    3. The Intra-city transfers (i.e. transfer from one branch/centre to another branch/centre in the same city) shall not be allowed under any circumstances whatsoever.
B. Transfer of Students from Regular Classroom Course to Distance Learning Program / Digital Program
Fee Components Before Batch Commencement Week 1 Week 2 Week 3 Week 4 Week 5 or Later 
Registration Fee  Adjustable against DLP/Digital Course, Balance Refundable Non-adjustable and Non-Refundable
Admission Fee  Adjustable percentage (%) less cost of Services computed basis pro-rata calculation
Tuition Fee 100% 60% 30% 25% 25%
Technology Fee 100% adjustable less cost of Services computed basis pro-rata calculation
Exam Fee
NOTE:
  • Cost of Services basis pro-rata calculation: No. of days services availed from the Batch Joining Date/ Registration Date, whichever is later, to submission of course change application, to be adjusted against DLP/Digital course fee, balance if any, shall be refundable.
  • NO CONCESSION applicable on transfer in courses opted in DLP/Digital.
  • Above scheme is applicable only if course fee of the opted program is of a value greater than  ₹10,000.
  • Course Fee to be used for calculating cost of services will be excluding Registration component & Admission component as per scenarios and will be as per Prospectus (without any concessions).
  • Cost of Services consumed calculation: Course MRP as per Prospectus-Registration Fee applicable percentage of Admission Fee x No. of Days Services consumed / Total Course Duration.
  • No. of Days Services Consumed is calculated from Date of Course-Change Application to Batch Start Date/ Registration Date, whichever is later
  • Total Course Duration is calculated from Batch Start Date/ Registration Date, whichever is later to Course End Date

 

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